Get your $Green Fa$ter with E-$olution$ from Equitable Life of Canada

As an Equitable Life® Plan Member, you can now take advantage of environmentally-friendly E-Solutions which will help you get faster access to your claim information and payment.

Your Innovations Plan Member Web Services site allows you to easily sign up for the Electronic Explanation of Benefits (EOB) service and Direct Deposit Payment E-Solutions. These E-Solutions reduce the amount of paper we produce when paying claims and give you access to your benefit information in a secure, online environment.

Electronic EOB will send an automatically generated email notification telling you that your most recent claim has been processed and that you can go to EquitableHealth.ca to view the details of the claim. Direct Deposit Payment allows you to add or update personal banking information which enables us to deposit the claim payment directly to your bank account, meaning you get your money faster.

If you are currently using your Innovations Plan Member Web Services Site, links and instructions for these E-Solutions are available on your Innovations Plan Member Web Services Welcome Page (Want an immediate notification that your claim has been processed? and Want your money faster?).

If you are not currently using Innovations Plan Member Web Services, have your Equitable Group Benefits Wallet Card or the certificate provided to you by your third party administrator handy and visit EquitableHealth.ca®. Click on Activate your account (just below the User Name and Password boxes) and follow the simple Activate Account wizard. Once you have logged into the site, click on the Plan Member Tab at the top of the landing page or the Innovations Button. This will take you to Plan Member Welcome Page. Click on the Want an immediate notification that your claim has been processed? and/or the Want your money faster? links at the top of the Welcome Page to sign up for E-Solutions from Equitable Life.

If you require any additional information regarding Innovations Plan Member Web Services, please contact Equitable Life's Group Account Services/Web Services Department.