July 29, 2013 -

Equitable Life announces the expansion of their portfolio of digital solutions with the enhancement of EZClaim® Online.

EZClaim Online will provide Plan Members with greater choice and convenience while maximizing administration efficiency. Plan Members can anticipate payments in as little as 24 hours and certain expenses will be available to view online within minutes of submission. Norma Crouse, Assistant Vice President - Group Claims and Administration expands; "Our commitment is to provide Plan Members with continuous claims experience enhancements that meet the needs of our customers today and into the future." 

Plan Members simply sign in to their Equitable Life account and complete the cascading form to submit health and dental claims on the secure and encrypted website. EZClaim Online leads the Plan Member easily through the claim submission process by requesting relevant information specific to the type of claim being submitted. It also offers timely 'how-to' information and helpful definitions of commonly-used terms to assist with claim submission.   

Equitable Life continues to uphold its strong commitment to preventing and deterring fraud, and follows the same robust anti-fraud measures for EZClaim Online submissions as for any other type of submission. Equitable Life's team of expert adjudicators and sound technology manages fraud to contain costs and maintain sustainability of their Group Benefit plans. 

EZClaim Online is a great addition to the popular EZClaim Mobile. The app now accounts for over 25% of claim submissions since its release in the fall of 2011. Equitable Life anticipates similar user adoption and submission impact for EZClaim Online.

"EZClaim is the latest addition to Equitable Life's suite of digital solutions to provide intuitive, self-service options for all our Group Benefit Plan Members." Karen Mason, Senior Vice President, Group - Equitable Life of Canada.

About Equitable Life of Canada
Since 1920, customers have been depending on Equitable Life of Canada for financial protection. As one of the largest mutual life insurance companies in Canada, Equitable Life is dedicated solely to its policyholders. Everything we do is focused on providing them with personalized service, security and wellbeing. Through Managing General Agencies and Advisors, Equitable Life offers a wide selection of competitive Individual Life and Health, Savings and Retirement and Group Benefits products to meet a range of financial planning and health needs.


Media Relations Contact
Mike Waechter
Director, Group Marketing
Direct Line: 519.904.8090
Email: mwaechter@equitable.ca