November 28, 2011 -

Submitting Health and Dental claims and receipts to Equitable Life of Canada® just got even easier with Equitable EZClaim™ Online.

"EZClaim Online is simple to use and makes the claims submission process straightforward for our Plan Members," says Karen Mason, Senior Vice President, Group - Equitable Life of Canada. "Plan Members are now able to submit their claims directly to us in an electronic format from their own computer in a secure, immediate environment."

Available through Equitable Life's public website ( and the secure Plan Member Web Services Site (®), EZClaim Online employs savable Health and Dental claim forms that can easily be submitted directly to Equitable Life.

"Plan Members can submit all types of Health and Dental claims electronically by completing a claim form electronically, save it to their computer and easily attach and upload the form and the associated  receipts using EZClaim Online," adds Norma Crouse, Assistant Vice President - Group Claims. "It makes submitting claims easier and results in Plan Members getting their money faster without compromising quality or effective claim adjudication."

In fact, 98 percent of electronically submitted claims are turned around in one day by Equitable Life.

"We decrease the chance of fraud by requiring a valid receipt and by reviewing all claim documentation and receipts to ensure appropriate claim controls," explains Crouse.

"Plan Member expectations change but they always want their claims processed quickly and accurately and they want their money as soon as possible," says Mason. "EZClaim Online was introduced shortly after EZClaim Mobile and this is part of our ongoing commitment to make the claims process simple, efficient and fast."

"Online, wireless or by email, our Plan Members have choices," says Crouse. "Some Plan Members prefer pen and paper or fax, or just do not have access to a computer or mobile phone. It doesn't matter how our Plan Members want to send in their claims, Equitable Life has the technology and commitment to meet their needs and preferences."


About Equitable Life of Canada
Since 1920, customers have been depending on Equitable Life of Canada for financial protection. As one of the largest mutual life insurance companies in Canada, Equitable Life is dedicated solely to its policyholders. Everything we do is focused on providing them with personalized service, security and wellbeing. Through partnerships with Managing General Agencies and Advisors, Equitable Life offers a wide selection of competitive Individual Life and Health, Savings and Retirement and Group Benefits products to meet a range of financial planning and health needs.

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Media Relations Contact
Mike Waechter
Director, Group Marketing
Direct Line: 519.904.8090