August 29, 2011 -
Equitable Life of Canada® just made plan
administration a lot easier for their Group Benefit Plan
Administrators with Single Screen Enrolment (SSE). SSE is a simple,
yet effective change to the online administration of Equitable Life
Group Benefit plans that will ensure a faster and more
straightforward Plan Member enrolment.
"We introduced this enhancement in direct response to feedback
from our clients," said Karen Mason, Senior Vice President, Group -
Equitable Life of Canada. "Quick and simple Plan Member enrolment
is key to being able to administer group plans based on complete
and up-to-date employee information provided and verified by our
Accessible through Equitable Life's secure
Innovations® Plan Administrator Web Services at
EquitableHealth.ca®, SSE captures all required Plan
Member enrolment information in a single location..
"Our clients told us they wanted a simpler and more efficient
enrolment process," says Aileen Finnegan, Director - Group
Administration, Equitable Life of Canada. "We listened to what they
said and developed SSE to meet those needs."
SSE is pre-customized to specific plan designs and only asks for
the benefit information, options and individual Plan Member
selections required to administer each client's unique Equitable
Life Group Benefits plan. SSE will also prevent incomplete or
missing information by identifying to the Plan Administrator any
information not entered, or improperly entered.
SSE also creates efficiency by allowing Plan Administrators
(through written permission from the Plan Member) to easily sign
their employees up for value-added features such as direct deposit
of claims payments and electronic explanation of benefits.
"Feedback from our clients indicates they want their
employees to take advantage of the Plan Member services we offer,"
explains Finnegan. "These services and the timely issuance of Group
Benefit Wallet Cards provide real value to our Plan Members and
make accessing and understanding their benefits a lot easier. SSE
allows for all of these services to be implemented as soon as the
Plan Administrator adds a recent hire."
"SSE is just the latest example of how listening to our clients
can make efficient processes even simpler and more effective," adds
Mason. "It is also proof that we take Plan Administrator
satisfaction and the Plan Member experience seriously."
Media Relations Contact
Communications Specialist - Group Marketing
Direct Line: 519.904.8155